Casinos and Gaming

An Innovative Approach to Casino Revenue and Loyalty

Challenges in the Casino Industry

With generalized recommendations based on limited information, other player reinvestment strategies fall flat. This results in reduced visits, loss of revenue, and churn.

Fierce Competition

Casinos are not just competing against each other but also contending with online gaming, sports betting, and other entertainment options.

Customer Retention

IKASI identifies and mitigates potential customer churn with timely, effective, individualized offers.

Revenue Growth

IKASI helps present the best offers to the right people at the right time, resulting in more return visits and spend.

Casino Revenue Today

We talk to many casinos struggling to boost profits and frequency of visits due to outdated methods, rising marketing costs, and increased competition. Because they rely on limited data to determine player reinvestment, results are inefficient, slow, and error-prone.  With the pressure to improve overall Net Theoretical (ONT) and average daily theoretical (ADT) player reinvestment, new techniques must be implemented to meet business goals.

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What We Do

Innovative AI without the Tech Headaches

Built and constantly improved upon since 2012, IKASI’s patented and proven causal AI revolutionizes loyalty rewards customized for each individual. With IKASI, you will boost customer retention, visits, and spending without needing a technical team or integrating technology.

Hyper-Personalization

More than just their names, it knows what players want in real-time. No more generic offers that don’t work!

IKASI anticipates player needs in real-time, enabling casino operators to dynamically adjust their players’ reinvestments.

Deep Customer Understanding

Predicts individual player needs, adjusts reinvestments, and suggests tailored rewards that work.

IKASI proactively suggests tailored rewards and predicts responses to marketing offers by continuously analyzing players’ behaviors.

Build
Engagement

IKASI makes rewards fun and interactive, and keeps players loyal and coming back.

With gamification, IKASI transforms loyalty rewards into an individualized experience. Players are motivated to earn rewards.

Challenge

Casino Case Study

Growing competition from five local casinos was causing a loss of customers and revenue.

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Solution

IKASI causal AI insights are continuously adjusted to the right-sized investments for individual players. Implementation took days, and results were seen in weeks. Minimal technical requirements were needed within the casino.

Vibrant crystals inside luxurious casino setting - These sparkling crystals are set against a backdrop of a rich casino interior with stained glass details
Results

The Casino expanded its existing facility to accommodate its growing customer base.

  • Customer trips increased to 4.7 per month.
  • Net Theo win increased by 20%.
  • A 2-tier offer increase for players within 65 miles brought 5-10% more players into the casino.

Want to see if IKASI can deliver the same results for your casino?

Get a FREE predicted revenue increase analysis.